10 Rules to Follow When Sending Emails
Sending an email may seem simple enough. But if you aren’t careful, that simple act could damage your company. ASA General Counsel Donald Gregory, Esq., Kegler, Brown, Hill & Ritter, Columbus, Ohio, offers 10 email rules that every subcontractor should consider before pressing the “Send” button:
- Do not type something that you do not want a judge or jury to read.
- Do not make snide or pithy comments that belittle others.
- Do not press “Send” on a controversial or emotional subject without waiting overnight to see if the tone of the email should be softened.
- Do not feel that an immediate reply is required without adequate reflection.
- Do not forget to check “Spelling and Grammar,” as poor spelling or grammar suggests an unprofessional response or organization.
- Do not forget to copy those required by contract (or good judgment) that should also receive notice.
- Do not hesitate to inform the reader what action will, or will not, be taken absent a prompt response to the contrary.
- Do not hesitate to copy your lawyer on emails dealing with legal issues and decision-making to try to preserve the attorney-client privilege.
- Do not speculate about things that you do not know.
- Do not forget that email is not private and is evidence that cannot be erased or destroyed.